¶ 0. Test Plans
DR 2024 Disaster Recovery 2024 Recovery Plan¶ 1. Introduction
This Disaster Recovery Plan (DR Plan) is the single source for that must be followed to accomplish disaster recovery. all of the information that describes Doors ability to survive a disaster including the processes
¶ 2. Definition: Disaster
A disaster can be caused by many events resulting in Doors IT department not being able to perform some or all of their regular roles and responsibilities for a period of time. Door defines disasters as the following:
- One or more vital systems are non-functional
- The building is not available for an extended period of time, but all systems are functional within it
- The building is available, but all systems are non-functional
- The building and all systems are non-functional
The following events can result in a disaster, requiring this DR document to be activated:
- Environmental disaster (flooding, hurricane, fire, etc.)
- Hardware failure / datacentre issue
- Power outage
- Theft
- Deliberate attack
- Terrorist attack
- Human error
¶ 3. The Purpose of the DR Plan
The purpose for this DR Plan document is to inventory all of the IT infrastructure and capture all of the information relevant to Doors ability to recover its IT from a disaster, and document the steps that the company will follow in the event that a disaster occurs.
The top priority of Door will be to enact the steps outlined in this DR Plan to bring all of the
company’s groups and departments back to business-as-usual as quickly as possible. This includes:
- Preventing the loss of the company’s resources such as hardware, data
- and physical IT assets
- Minimizing downtime related to IT
- Keeping the business running in the event of a disaster
This DR Plan will also detail how this document is to be maintained and tested.
¶ 4. Scope
The Door DR Plan takes all the following technology areas into consideration:
- Network Infrastructure
- Cloud Infrastructure
- Data Storage and Backup Systems
- Database Systems
- IT Documentation (Wiki)
This DR Plan does not take into consideration any non-IT, personnel, Human Resources and buildings related disasters.
¶ 5. Disaster Recovery Teams and Responsibilities
In the event of a disaster, different teams will be required to assist the IT department in their effort to restore normal functionality to the employees of Door. The different teams and their responsibilities are as follows:
- Disaster Recovery Lead(s)
- Infrastructure team
- Development team
- Quality Assurance Team
The lists of roles and responsibilities in this section have been created by Door and reflect the likely tasks that team members will have to perform. Disaster Recovery Team members will be responsible for performing all of the tasks below. In some disaster situations, Disaster Recovery Team members will be called upon to perform tasks not described in this section.
¶ 6. Disaster Recovery Lead
The Disaster Recovery Lead is responsible for making all decisions related to the Disaster Recovery efforts. This person’s primary role will be to guide the disaster recovery process and all other individuals involved in the disaster recovery process will report to this person in the event that a disaster occurs at Door, regardless of their department and existing managers. All efforts will be made to ensure that this person be separate from the rest of the disaster management teams to keep his/her decisions unbiased. As a result, the Disaster Recovery Lead will not be a member of other Disaster Recovery groups in Door.
¶ Roles & Responsibilities
- Make the determination that the company is declaring that a disaster has occurred and trigger the DR Plan and related processes.
- Initiate the DR Notification Network.
- Be the single point of contact for and oversee all of the DR Teams.
- Organize and chair regular meetings of the DR Team leads throughout the disaster.
- Present to the Management Team on the state of the disaster and the decisions that need to be made.
- Organize, supervise, and manage all DR Plan test and author all DR Plan updates.
- Set the DR Plan into motion after declaring a disaster
- Determine the magnitude and class of the disaster
- Determine what systems and processes have been affected by the disaster
- Communicate the disaster to the other disaster recovery teams
- Determine what first steps need to be taken by the disaster recovery teams
- Keep the disaster recovery teams on track with pre-determined expectations and goals
- Ensure that all decisions made abide by the DR Plan and policies set by Door
- Get the secondary site ready to restore business operations
- Ensure that the secondary site is fully functional and secure
- Create a detailed report of all the steps undertaken in the disaster recovery process
- Notify the relevant parties once the disaster is over and normal business functionality has been restored
- After Door is back to business as usual, this team will be required to summarize any and all costs and will provide a report to the Disaster Recovery Lead summarizing their activities during the disaster.
¶ Contact Information
- Name: Stewart Nunn
- Job title: DevOps Lead
- Email: snunn@doorfunds.com
- Name: Mark Walters
- Job title: Head of Engineering
- Email: mwalter@doorfunds.com
¶ 7. Review and Revision
Any changes, edits and updates made to the DR Plan will be recorded in here. It is the responsibility of the Disaster Recovery Lead to ensure that all existing copies of the DR Plan are up to date. Whenever there is an update to the DR Plan, Door requires that the version number be updated to indicate this. This policy will be reviewed as it is deemed appropriate, but no less frequently than every 12 months.
Further information and advice on this policy can be obtained from Door’s head of Engineering/Devops Lead by writting at policies@doorfunds.com.